Shipping Policy

Shipping
All orders are processed at and shipped from our warehouse in Napa, California. Unless you live on the West Coast, we strongly discourage you from selecting “Ground Service” as your shipping method. During the winter and summer months, weather conditions (temperature) and longer delivery times can often result in the spoilage of your order. Expedited delivery generally isn't much more expensive and is more than worth it in order to protect your investment!

You must be 21 years of age to order or receive alcoholic beverages from VinsCru.com. Any shipments containing alcoholic beverages are sent with an “Adult Signature Required” sticker, and the common carrier that delivers our merchandise is required to ask and check for identification upon delivery. You or another adult over the age of 21 years must be present at the time of delivery.

Please note your orders are immediately packaged and scheduled for delivery upon receipt, but may be delayed until ideal weather and shipping conditions arise to protect your order.

We ship by ground or air and our prices include packaging materials. Insurance may be available for an additional charge.

A small portion of our products are sold on a “pre-arrival”, "in-transit" or “futures” basis. These products are explicitly indicated as “pre-arrival”, "in-transit" or “futures” on our website and/or emails, along with the expected arrival dates. VinsCru.com will notify you by mail or email when your “pre-arrivals” or “futures” have arrived and are ready to be shipped. You will be given the opportunity to coordinate the proper shipping address and method with us at that time (we won't automatically ship out pre-arrival wines when they arrive). 

VinsCru.com will arrange for shipment on behalf of the buyer, to an address specified by the buyer, provided that VinsCru.com in its sole discretion believes that such shipment will not subject VinsCru.com to the risk of any sort of legal action or other harm.   If a buyer lives in a state where the direct shipment of wine by VinsCru.com violates the law, we suggest that the buyer provide an alternative address in another state or have their wine shipped to a third-party storage facility in a direct shipping-friendly state.  Although we do not provide an endorsement of any facility and are not affiliated with any such facility, we do recommend that you contact the facility directly to determine if their costs and services meet your needs.  Some examples of third party storage facilities that you can contact include Fifty-Five Degrees in St. Helena, California (707-963-5513).

All wines are sold in California and title passes to the buyer in California. VinsCru.com makes no representations as to the legal rights of anyone to ship or import wines into any state outside of California.   Please note that VinsCru.com may not be able to ship wine to certain states - due to changing direct-shipping laws and regulations, the list of states that we ship to may change at any time. We will contact you by email if your order is negatively affected by new shipping regulations. The buyer is solely responsible for shipment of wines. By placing an order, you are authorizing VinsCru.com to act on your behalf to engage a common carrier to deliver the items in your order.  Please contact VinsCru.com (orders@VinsCru.com) with any questions or concerns you may have regarding our shipping policies.

UPS, DHL, and Federal Express shipments are restricted to California and states reciprocal with California.